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S.O.S. – Speaking of Seniors His efforts saved blind client more than $1,600

Written by Woodrow Wilcox. Posted in Senior Living

Published on June 06, 2018 with No Comments

In April, I got a phone call from a medical biller with some good news for a client who lives in Valparaiso.  Then, I wrote a letter to the client to give her the news that she did not owe $526.

Following is part of my letter to the client.  You will understand what work I do for our clients better after you read it.

Today, I received a phone call from the firm that sent you the bill for $526.  The assistant to the manager that I know at the firm called me to tell me that the bill was sent because no Medicare information was provided when the firm was told to bill you.  Since then, that firm got key Medicare billing information and has sent the bill to Medicare.

After Medicare reviews and rules on the claim, it will send its ruling to your insurance company.  As long as you did not get some medical service that Medicare does not cover, the entire bill should be paid because you have a Plan F Medicare supplement policy through this agency.  Thus, I believe we saved you $526 with our work and our letter to the biller.

Only if you got a medical service that Medicare does not cover should you get any balance bill.

Please, tell others that you use an insurance agency that “goes the extra mile” for its senior citizen clients by helping with medical billing problems such as yours without charging a cent.

 

 

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About Woodrow Wilcox

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All opinions, conclusions or recommendations expressed are those of the author and do not necessarily reflect the views of The Chronicle.  Woodrow Wilcox is the senior medical bill case worker at Senior Care Insurance Services in Merrillville, Indiana.  Wilcox has helped the clients of that agency save over one million dollars by finding and correcting medical bill errors that were caused by mistakes in the Medicare system.  For other articles by Wilcox, visit publishing websites including www.dakotavoice.com and www.americanclarion.com.

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