NIPSCO's moving Gary walk-in office

Written by ryan. Posted in Uncategorized


Published on February 22, 2011 with No Comments

Northern Indiana Public Service Company (NIPSCO) announced the relocation of its Gary walk-in office from its current location at 840 Broadway to 3229 Broadway in Gary.

“This decision reaffirms our commitment and dedication to supporting the Gary community and northwest Indiana residents,” Karl Stanley, vice president of commercial operations for NIPSCO, said. “We have the largest concentration of natural gas and electric customers in this portion of our service area and we are focused on making it easy and convenient for people to conduct business with us.”

There are a number of benefits to customers, the company and the community associated with the move, such as:

• Provides more convenient access and parking options for customers

• Customers can speak with a NIPSCO representative and conduct other transactions in-person

• New facility remains on the same Gary Bus System route

• Located closer to 80/94 exit and near Indiana University Northwest campus

• Local architectural and construction companies used for work associated with the new location

• Avoids significant maintenance and improvement expenses associated with previous location

• Serves as emergency backup for NIPSCO’s Call Center, Central Dispatch and other Operations

The new location will be open from 8:30 a.m.–5 p.m. Monday through Friday. Customers will also be able to drop-off payments at the new location outside of normal business hours.

A variety of options are being considered for the future of the 840 Broadway location, including donating the space to a not-for-profit organization, leasing and selling, or demolishing the building.

Staffing levels will not change as a result of the move.

NIPSCO, with headquarters in Merrillville, is one of the nine energy distribution companies of NiSource Inc. For more information about NIPSCO, visit

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