It’s the little things that make our residents happy. I can tell just by walking by, someone needs help from everyday frustration

Written by Natalie Reisen. Posted in Featured

Published on April 07, 2021 with No Comments

Terry Petre: plant operations director and friend to residents at Coffee Creek Senior Living Community

How do you make a difference in the lives of all those residents looking for relief from everyday frustrating annoyances which become even more-so during a pandemic? Terry Petre does not think of what he does “acting naturally” as anything special, but the residents think otherwise.

“TV operations seem simple to me, but it’s really frustrating when you don’t know how to fix a remote, find a channel, correct an error when you’ve pressed the wrong button,” said Petre.

“I can tell by walking by, someone needs help, and it makes me think of my own dad who was an ‘older gentleman’ when I was born,” explained Petre. “I’ve always had a soft spot in my heart for older people.  They are so grateful for any small thing you do; you would think they won the lottery if I can fix a microwave, TV, raise or lower a chair, adjust a wheelchair or walker.

“Lost keys, phones, misplaced other items frustrate me when they happen.  I think of how extra frustrating it could be when residents misplace items.  Our residents have to depend on us, the staff at Coffee Creek for help.  I try to understand how difficult it is to wait; so many times, I just stop what I’m on my way to handle and do whatever they need at the moment.”

Terry Petre is hanging a picture, moving furniture around, even making a call with a resident trying to communicate with a cable provider. He said he is attached to the residents at Coffee Creek.

“One of the younger residents is like a sister to me; she frequently misplaced her keys so I thought I’d pick up one of those lanyards she could wear. She likes ‘bling’, so I got the jeweled one for her,” he said, emphasizing it was no big thing to him, but it was to her: “I just don’t feel like it’s a job, it’s more like helping your buddies.”

Petre arrived at Coffee Creek for his new position in July 2018 while the building was under construction. His experience in construction, member of Local 1005 in Hobart, and as owner of apartment complexes enable expertise as director of plant operations, along with the recent responsibilities as a facility coordinator in the area. Petre resides in Porter; he and his wife have eight children, the youngest is 15 years of age, and there are now six grandchildren. He enjoys trails, fishing, and watching football.

He fondly recalls and misses one of his “buddies” at Coffee Creek, a resident who was a referee for Big Ten college games.  On Monday mornings Terry would look forward to seeing him in the dining area so they could Monday Morning Quarterback the weekend games.  The little things at Coffee Creek mean a lot, not only to residents but to Petre and all the staff as well.

All opinions, conclusions or recommendations expressed are those of the author and do not necessarily reflect the views of The Chronicle.  Natalie Reisen works as the director of marketing and sales for Residences at Coffee Creek, located at 2300 Village Point in Chesterton. In addition, she is a certified dementia practitioner.  For more information, contact her at 219-921-5200 or email her at nreisen@residencesatcoffeecreek.com.

 

 

 

 

 

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About Natalie Reisen

All opinions, conclusions or recommendations expressed are those of the author and do not necessarily reflect the views of The Chronicle. Natalie Reisen works as the Marketing Coordinator for Residences at Coffee Creek, located at 2300 Village Point in Chesterton serving as a key playing in supporting new residents and families making the transition to senior living. In addition, Natalie is a Certified Dementia Practitioner. A native of the region, Natalie was raised in Portage and she graduated with her Bachelors of Communication from Purdue University and her Masters of Business Administration from University of Saint Francis. For more information, contact her at 219-921-5200 or email Natalie directly at nreisen@residencesatcoffeecreek.com.

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